Writing a simple event brief for volunteers
Launch library · evergreen read
A short written brief, covering the basics of what an event is, who is attending and what a volunteer's specific role actually involves, gives volunteers genuine confidence heading into an unfamiliar task, rather than relying purely on verbal instructions that are considerably easier to forget once the day itself actually arrives.
Keeping the brief genuinely short and specific to each individual role, rather than a long, general document covering the entire event in exhaustive detail, makes it far more likely to actually be read and properly remembered by a volunteer who may only be helping for a single specific shift.
Distributing this brief a few days before the event, rather than handing it over on arrival, gives volunteers real time to genuinely absorb the information and ask any clarifying questions well in advance, rather than needing hurried answers in the busy, chaotic minutes before an event actually properly begins. Volunteers who feel genuinely briefed tend to carry themselves with noticeably more confidence throughout their entire shift.